Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Brownewell

Susan Brownewell

October 22, 2025

5  out of  5
rating by Susan Brownewell
"Everyone in the office was very efficient and courteous. Got all the paperwork completed in record time."
We responded:
"Thank you, Susan! I'm happy to hear that our team was efficient and courteous while assisting you. We always aim to provide quick and thorough service. Let us know if there's anything else we can do for you!"
Profile photo of Rafael Familia

Rafael Familia

October 18, 2025

5  out of  5
rating by Rafael Familia
"Angela gracias por guiarme con el seguro de vida! Espero hacer negocios muy pronto con tu oficina, gracias por el tiempo y buena explicación 😉"
We responded:
"¡Rafael, muchas gracias por tus amables palabras! Me alegra saber que Angela pudo ayudarte con el seguro de vida. Estamos aquí para lo que necesites y esperamos poder trabajar contigo pronto. ¡No dudes en contactarnos si tienes más preguntas!"
Profile photo of Yesika Bedoya

Yesika Bedoya

October 17, 2025

5  out of  5
rating by Yesika Bedoya
"Excelente servicio ,excelente asesora,explica todo súper bien se toma el tiempo para que todo nos quede claro muy amable .excelente servicio"
We responded:
"¡Gracias, Yesika! Me alegra saber que estás satisfecha con el servicio y la atención que recibiste. Nos esforzamos por brindar explicaciones claras y un trato amable. ¡Estamos aquí para ayudarte con lo que necesites!"
Profile photo of Brent Lake

Brent Lake

October 17, 2025

5  out of  5
rating by Brent Lake
"Jessica was great! Helped me transfer my OOS car ins to florida coverage with ease. Very knowledgeable and kind!"
We responded:
"Thank you, Brent! I'm happy to hear that Jessica made your transition to Florida coverage smooth and easy. Her knowledge and kindness are truly appreciated by our team. If you need anything else, feel free to reach out!"
Profile photo of Jessica Mikalunas

Jessica Mikalunas

October 16, 2025

5  out of  5
rating by Jessica Mikalunas
"Angela made the process very smooth!"
We responded:
"Thank you, Jessica! I'm happy to hear that Angela made the process smooth for you. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Michael Lubrano

Michael Lubrano

October 16, 2025

5  out of  5
rating by Michael Lubrano
"It always a pleasure to do business with the ladies in Laci’s office, they are very understanding, courteous, and truly professional and knowledgeable about the business. They do there best for you in every situation with kindness, respect and grace, especially grace when your upset over something they talk to you with understanding and compassion changing your way of seeing what has happened and what they can do to help, never a harsh word even when you may deserve it! Thank you Laci for picking such amazing people to work for you."
We responded:
"Thank you, Michael, for your thoughtful review! I'm so happy to hear that our team has been able to assist you with understanding and compassion. We truly value your trust and are committed to providing the best service possible. If there's anything else we can do for you, just let us know!"
Profile photo of Sews L

Sews L

October 15, 2025

5  out of  5
rating by Sews L
"We had a wonderful experience with Laci Laird and her team. We struggled with a satisfactory payment on a lost article and Laci was able to get complete satisfaction with her involvement."
We responded:
"Thank you, Sews, for sharing your experience! I'm happy to hear that our team was able to assist you with your payment issue and ensure everything was resolved to your satisfaction. We’re here to help with any future needs!"
Profile photo of Mónica Pérez

Mónica Pérez

October 15, 2025

5  out of  5
rating by Mónica Pérez
"Angela es muy buena asesora nos dio toda la información y nos dio seguridad y confianza apreciamos su buen trabajo y profesionalidad."
We responded:
"¡Gracias, Mónica! Me alegra saber que Angela te brindó toda la información y te hizo sentir segura y confiada. Valoramos mucho su profesionalismo y dedicación. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of JoAnn Daly

JoAnn Daly

October 9, 2025

5  out of  5
rating by JoAnn Daly
"Sarah was great to work with. Extremely professional and knowledgeable."
We responded:
"Thank you, JoAnn! I'm happy to hear that Sarah provided you with such professional and knowledgeable service. Our team is dedicated to delivering the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Sunbay Natalie

Sunbay Natalie

October 3, 2025

5  out of  5
rating by Sunbay Natalie
"Sarah was great! Promptly handled my quote and great communication! Secured my policy seamlessly!"
We responded:
"Thank you, Sunbay Natalie! I'm happy to hear that Sarah provided you with excellent service and efficient communication. It's wonderful to know your policy was secured smoothly. If you need anything else, feel free to reach out!"
Profile photo of Ricardo Cabrera

Ricardo Cabrera

October 2, 2025

5  out of  5
rating by Ricardo Cabrera
"Me siento muy satisfecho con la atención y con todo muy bien explicado me quedo todo bien claro me gustó todos los productos de mi póliza la recomiendo al 1000%% gracias excelente"
We responded:
"¡Gracias, Ricardo! Me alegra saber que estás satisfecho con la atención y que todo quedó claro para ti. Es genial que te gusten los productos de tu póliza. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
Profile photo of Kelly Walsh

Kelly Walsh

September 29, 2025

5  out of  5
rating by Kelly Walsh
"Excellent, fast and friendly service. Very quick response to questions."
We responded:
"Thank you, Kelly! I'm happy to know you appreciated the fast and friendly service. Quick responses to questions are important to us, and I'm glad we could meet your expectations. If you need anything else, feel free to reach out!"
Profile photo of Rebekah Lutsch

Rebekah Lutsch

September 28, 2025

5  out of  5
rating by Rebekah Lutsch
"Jessica was so helpful and knowledgeable. For the first time ever dealing with auto insurance I felt that the agent was for us as in trying to make sure we got all the discounts we could. Jessica was such a joy to work with! Absolutely the best experience."
We responded:
"Thank you, Rebekah! I'm happy to hear that Jessica made your experience with auto insurance so positive and enjoyable. Our team is dedicated to ensuring you receive the best service and discounts possible. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Denise Lizotte

Denise Lizotte

September 25, 2025

5  out of  5
rating by Denise Lizotte
"Jessica is always great and helpful. They always take the time to answer any questions I have. Highly recommend!"
We responded:
"Thank you, Denise! I'm so happy to hear that Jessica has been helpful and attentive to your questions. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Lisa Botterman-Goetz

Lisa Botterman-Goetz

September 24, 2025

5  out of  5
rating by Lisa Botterman-Goetz
"Sarah was friendly and professional and quickly helped me take care of switching coverage for our new car! Everyone at this office is a pleasure to work with!"
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to hear that Sarah was able to assist you efficiently with your car coverage. Our team takes pride in providing friendly and professional service. Let us know if there's anything else we can do for you!"
Profile photo of Captdave Katamay

Captdave Katamay

September 17, 2025

5  out of  5
rating by Captdave Katamay
"Hope is the nicest agent I've ever had the pleasure to deal with and Noemi assisted me with all the other questions I had They make a great team. She's very knowledgeable and a pleasure to deal with. Made the whole process a breeze and went out of her way to get the policy finished on time If your looking for a first class insurance agency definitely call her you won't be disappointed Thank you Hope I will be back Yours truly Captain Dave Katamay"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Hope provided you with such a positive experience. Her dedication and expertise truly shine through, and it's great to know she made the process smooth for you. We look forward to assisting you again in the future. Let us know if there's anything else we can do for you!"
Profile photo of Lucie Bass

Lucie Bass

September 16, 2025

5  out of  5
rating by Lucie Bass
"Great customer service anytime I need something it’s taken care of ASAP!"
We responded:
"Thank you, Lucie! I'm happy to know that our team has been able to assist you promptly whenever you need something. We always aim to provide excellent service. If there's anything else we can do for you, just let us know!"
Profile photo of Regina B

Regina B

September 12, 2025

5  out of  5
rating by Regina B
"The ladies that are part of this team are truly amazing! They’ve all been very patient, knowledgeable and prompt during this difficult time. No questions or concerns have been unanswered, they genuinely care. The communication is clear and with their support & guidance I feel at ease. Thank you Sarah, Hope and all the ladies for your help!"
We responded:
"Thank you, Regina! I'm so happy to hear that Sarah, Hope, and the rest of our team have been able to support you with patience and knowledge. We strive to provide clear communication and genuine care, especially during challenging times. If there's anything else you need, just let us know!"
Profile photo of Dragan Marković

Dragan Marković

September 12, 2025

5  out of  5
rating by Dragan Marković
"State Farm Laci Laird has been great, and Sarah Nicklis makes everything easy and stress-free. She’s always helpful, quick to respond, and I feel confident with my coverage. Highly recommend!"
We responded:
"Thank you, Dragan! I'm happy to hear that you find our service easy and stress-free. Sarah is indeed a valuable part of our team, and we're glad she could assist you effectively. Your confidence in your coverage means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Chris Monaghan

Chris Monaghan

September 9, 2025

5  out of  5
rating by Chris Monaghan
"Great service, very informative . Definitely would recommend!!!"
We responded:
"Chris, thank you for your fantastic feedback! I'm happy to know you found our service informative. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Martha L. Marin

Martha L. Marin

September 8, 2025

5  out of  5
rating by Martha L. Marin
"Angela, mil y mil gracias por tan excelente atención, la verdad su gran explicación me ayudó mucho a entender cosas que nunca me habían explicado de la manera en que usted lo hizo. Quedé muy satisfecha y la recomendaré con toda mi gente. Un abrazo"
We responded:
"¡Gracias, Martha! Me alegra saber que Angela pudo brindarte la atención y explicación que necesitabas. Nos encanta saber que estás satisfecha y agradecemos mucho tu recomendación. ¡Un abrazo de vuelta! Si necesitas algo más, aquí estamos para ayudarte."
Profile photo of JAMES RUA MARIN

JAMES RUA MARIN

September 6, 2025

5  out of  5
rating by JAMES RUA MARIN
"Excellent advice, attention and management in my Income policy. Excellent charisma and support from the advisor who assisted us, ÁNGELA PELAEZ. I am happy with her support"
We responded:
"Thank you, James! We are fortunate to have hard-working team members, like Angela, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Profile photo of Sam Herrera

Sam Herrera

September 5, 2025

5  out of  5
rating by Sam Herrera
"Angela. Excellent service"
We responded:
"Thank you, Sam! I'm happy to hear that Angela provided you with excellent service. Our team is dedicated to delivering top-notch support to all our customers. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Eileen Snyder

Eileen Snyder

August 31, 2025

5  out of  5
rating by Eileen Snyder
"We have been very pleased with Laci Laird State Farm Agency. We have always received excellent service from Julie and Jessica. Any time we have a question or concern they always have the answer. They are very knowledgeable and courteous."
We responded:
"Eileen, thank you for your wonderful feedback! I'm happy to know that Julie and Jessica have provided you with knowledgeable and courteous service. It's great to hear that your questions and concerns are always addressed. We appreciate your trust in us and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
Profile photo of Dillon Martin

Dillon Martin

August 29, 2025

5  out of  5
rating by Dillon Martin
"Hope was very helpful. Very impressed with her kindness and customer service skills"
We responded:
"Thank you, Dillon, for your wonderful feedback! I'm glad to hear that Hope's kindness and customer service skills made a positive impression on you. We appreciate your support and look forward to assisting you with any future needs. - Laci Laird - State Farm Insurance Agent, Parrish, FL"