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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathleen Watson

Kathleen Watson

July 3, 2026

5  out of  5
rating by Kathleen Watson
"Great friendly service. Very efficient!"
We responded:
"Kathleen, thank you for taking the time to leave us a review! I'm happy to hear that you found our service friendly and efficient. We're always here to help if anything comes up."
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Heather Smith

July 2, 2026

5  out of  5
rating by Heather Smith
"Best experience I’ve had working with an insurance company. Jessica was such a pleasure to work with. She was so good at explaining in layman’s terms all of the insurance coverage intricacies we were looking to get. On top of that it was very competitive pricing. I highly recommend using this State Farm office!"
We responded:
"Heather, thank you for taking the time to leave us a review! I'm happy to hear that Jessica made your experience with us so positive and that you found our pricing competitive. We appreciate your recommendation and are here if you need anything else!"
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Erling

July 1, 2026

5  out of  5
rating by Erling
"Sarah is amazing! I called and she instantly gave me the rundown and was super friendly and made the whole process super easy."
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Heidi Slawson

July 1, 2026

5  out of  5
rating by Heidi Slawson
"I have had nothing but very positive interactions with Laci and this office! She is truly one of the kindest people you could work with and genuinely cares about what she does. Her professionalism, responsiveness, and dedication really stand out. I would highly recommend reaching out to her and her team!"
We responded:
"Heidi, thank you for taking the time to leave us a review! I'm happy to hear about your positive experiences with our office. We strive to provide caring and professional service, and it's wonderful to know that our dedication has made an impact. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Charlotte sandoval

June 30, 2026

5  out of  5
rating by Charlotte sandoval
"Dan was amazing and truly took the time to explain everything to me and helped me transfer to a new state policy! Thank you Dan"
We responded:
"Thank you, Charlotte! I'm really happy to hear that Dan was able to assist you with your policy transfer and provide clear explanations. We appreciate your feedback and are here if you need anything else!"
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Matt

June 30, 2026

5  out of  5
rating by Matt
"Great service, super friendly and helped to get our insurance needs squared away quickly! Thanks again, Sarah!"
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our office and that Sarah was able to assist you with your insurance needs efficiently. We appreciate your support!"
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Brandee Bolden

June 29, 2026

5  out of  5
rating by Brandee Bolden
"Love working with this team! They are responsive, nice and help me find and apply discounts to my policy. Great group, highly recommend!"
We responded:
"Thank you, Brandee! I'm happy to hear that our team has been responsive and helpful in finding discounts for your policy. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
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Abby

June 26, 2026

5  out of  5
rating by Abby
"Working largely with Jess Reiter who has been fabulous - professional, kind, informative, knowledgeable and all the things you want to have when working with an insurance agent. Was referred by our sales agent for our new home. Wouldn’t hesitate to refer others to the Laci Laird agency based on our current experience. Thank you!"
We responded:
"Thank you, Abby! I'm so happy to hear that Jessica has been fabulous in assisting you with your insurance needs. It's wonderful to know that you feel confident referring others to our office. We appreciate your trust and support. Feel free to reach out if you need anything else!"
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Vera Ganey

June 23, 2026

5  out of  5
rating by Vera Ganey
"Very good"
We responded:
"Thank you, Vera! I'm happy to know you had a very good experience with us. We appreciate your support!"
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Madilyn Milz

June 23, 2026

5  out of  5
rating by Madilyn Milz
"Great customer service! The team was friendly, knowledgeable, and made everything quick and easy. They answered all my questions and helped me find the right coverage. Highly recommend!"
We responded:
"Madilyn, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to provide you with friendly and knowledgeable service, and that we could help you find the right coverage. Your recommendation means a lot to us. We're always happy to help if anything comes up."
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Tiffany Mondo

June 19, 2026

5  out of  5
rating by Tiffany Mondo
"Jessica is absolutely amazing! She was able to get us better coverage at a better rate, with a policy that includes life and renters insurance! We could not be happier! Thank Jess!"
We responded:
"Tiffany, thank you for taking the time to leave us a review! I'm so happy to hear that Jessica was able to help you find a policy that fits your needs with better coverage and rates. We appreciate your support and are here if you need anything else!"
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Ruth Toro martinez

June 16, 2026

5  out of  5
rating by Ruth Toro martinez
"Me encanta la atención de Ángela,siempre nos da solución y excelente servicio."
We responded:
"¡Gracias por tu reseña, Ruth! Me alegra saber que Ángela te ha brindado un servicio excelente y soluciones efectivas. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros!"
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Anthony Mark

June 16, 2026

5  out of  5
rating by Anthony Mark
"Dan L. was very helpful and knowledgeable about all State farm has to offer. I'm glad he helped my insurance switch so easy."
We responded:
"Thank you, Anthony! I'm happy to hear that Dan was able to assist you with your insurance switch and make the process smooth. We appreciate your feedback and are here if you need anything else!"
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Duke Tran

June 12, 2026

5  out of  5
rating by Duke Tran
"Angela State Farm she saved me at least $600 a year’s for auto and, home insurance she also take time to explain ever details in the policy to make sure I understand before I purchase it . She is the best and, professional for her job. Thanks Angela pelaez"
We responded:
"Thank you, Duke! I'm happy to hear Angela was able to help you save on your auto and home insurance while ensuring you understood all the details. She is a great part of the team. Feel free to reach out if you need anything else!"
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ADRIAN GOMEZ

June 12, 2026

5  out of  5
rating by ADRIAN GOMEZ
"Had pleasure with Lacis team! Saved more than I expected by switching over to Statefarm. Super informative and left feeling like they took the time to maximize my savings.

Thank you!"
We responded:
"Adrian, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to provide you with the information you needed and help you save more than expected. It's great to know you felt well taken care of. We're always here if you need anything else!"
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Amanda Strome

June 11, 2026

5  out of  5
rating by Amanda Strome
"Laci and her team are absolutely phenomenal! So friendly communicative and a joy to work with!! I would highly recommend them!!!"
We responded:
"Amanda, thank you for taking the time to leave us such a wonderful review! I'm really happy to hear that you find our team friendly and communicative. Your recommendation means a lot to us. We're always here if you need anything else!"
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A

June 11, 2026

5  out of  5
rating by A
"Saved about $900 by switching to state farm. Angela was very helpful!

Thank you !"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that Angela was able to assist you and that you saved a significant amount by switching to State Farm. We appreciate your support!"
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Oscar Contreras

June 11, 2026

5  out of  5
rating by Oscar Contreras
"Excellent service very knowledgeable, responsive, and took the time to explain all my coverage options."
We responded:
"Thank you, Oscar! I'm happy to hear that you found our service knowledgeable and responsive. Taking the time to explain coverage options is important to us, and I'm glad it made a difference for you. We're always here if you need anything else!"
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Tom Le

June 11, 2026

5  out of  5
rating by Tom Le
"I could not be happier with my experience working with Sarah Nicklis! Sarah provided exceptional customer service and took the time to explain all my coverage options, ensuring I got exactly what I need for driving here in Parrish. Not only did she help me secure great rates, but her local expertise and friendly professionalism gave me total peace of mind. If you are looking for an insurance representative who truly cares and makes the process seamless, I highly recommend reaching out to Sarah!"
We responded:
"Tom, thank you for taking the time to leave us a review! I'm so glad to hear that Sarah was able to provide you with exceptional service and help you find the right coverage for your needs. It's wonderful to know that her expertise and professionalism made the process smooth for you. We're grateful for your recommendation. Feel free to reach out if you need anything else!"
Profile photo of Dennis Kepple

Dennis Kepple

June 1, 2026

5  out of  5
rating by Dennis Kepple
"For 11 years we have been experiencing double-digit increases in both our auto and home insurance coverages here in Florida despite no claims and changing carriers 3 different times. After receiving our 6 month renewal notice from All State which reflected another substantial increase in our auto coverage, we decided (at the recommendation of our neighbor) to request a quote from State Farm. We were shocked at their proposal--40 lower premium for auto and 25% reduction to our home premium, with BETTER coverage/lower deductibles than we had with All State. The agent that I worked with (Sarah) was excellent-- very patient, thorough and pleasant and gave us lots of options and suggestions. I would highly recommend State Farm to anyone who is considering changing their insurance coverages"
We responded:
"Thank you for taking the time to leave us a review, Dennis! I'm so glad we could offer you better coverage and savings on your auto and home insurance. Sarah is indeed a great asset to our team, and I'm happy to hear she provided you with excellent service. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Andrés Marín

Andrés Marín

May 30, 2026

5  out of  5
rating by Andrés Marín
"Gracias por revisar mi póliza y ayudarme a ahorrar mi dinero. Excelente atención"
We responded:
"¡Gracias por tu reseña, Andrés! Me alegra saber que pudimos ayudarte a revisar tu póliza y lograr un ahorro. Siempre estamos aquí para ofrecerte la mejor atención. ¡No dudes en contactarnos si necesitas algo más!"
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Justine Doege

May 29, 2026

5  out of  5
rating by Justine Doege
"Sarah is amazing!! She explained everything so thoroughly which is amazing because I know nothing about insurance. She has been very patient with me answering all my questions, making sure I had all the correct documents. Extremely professional and such a delight to speak with. You are a great asset to State Farm."
We responded:
"Justine, thank you for taking the time to leave us a review! I'm really happy to hear that Sarah was able to help you understand everything about your insurance needs. We're proud to have her on our team, and it's great to know she made the process easier for you. Feel free to reach out if you need anything else!"
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Maria Oli

May 29, 2026

5  out of  5
rating by Maria Oli
"Gracias por el servicio excelente que recibí."
We responded:
"¡Gracias, Maria, por tomarte el tiempo de dejarnos una reseña! Me alegra saber que recibiste un servicio excelente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Wendy Ouellette

Wendy Ouellette

May 28, 2026

5  out of  5
rating by Wendy Ouellette
"Kudos to SARAH!!! Never have we had such a wonderful experience with any State Farm office. My husband called and spoke to Sarah he had concerns with our insurance going up in price so he called our State Farm office and they never called him back he had told them what we’re looking for and asked if there was a way to lower our premiums and no one was interested. So we heard about Sarah and she was absolutely the nicest and caring agent to help us as we’re in our 70’s and she understood our situation. We also needed life insurance plus renters. We made an appointment my husband said we have nothing to lose if she’s not able to help but atleast she was so willing to speak to my husband on the phone first and got all our information and concerns. So we went in an hour early and we figured we’d have to wait awhile. The girls at the front welcomed us and told Sarah we were here and she immediately took us to her desk and we couldn’t believe she had already been working on it so that when we went she was able to show us what she thought we’d need and she was right on. Ofcourse my husband still had questioned some issues and nothing was too much for her to listen and basically after she showed us on paper he was able to understand it much better and it all ended up she was able to increase the amount of coverage we had and added on our Renters and we still need to sign our life insurance with her but we walked out with a cheaper policy and much more coverage! Sarah is young and we could tell when she was hired that Laci must have seen something special about her and her willingness to learn everything she could about insurance and much more! Thankyou Sarah we certainly appreciate all your work you did for us BEFORE we went to your office and if we could we’d give you 💯 🌟🌟🌟🌟🌟 The office has a top notch team!😊"
We responded:
"Thank you, Wendy, for sharing your experience! I'm really happy to hear that Sarah was able to assist you and your husband so effectively. It's wonderful to know that she made the process smooth and addressed all your concerns, helping you find the right coverage at a better rate. We're proud to have Sarah on our team, and it's great to see her dedication recognized. If there's anything else we can do for you, please feel free to reach out!"
Profile photo of Larry Ouellette

Larry Ouellette

May 27, 2026

5  out of  5
rating by Larry Ouellette
"Walking into the office I was greeted immediately by one of the team. Everyone there said hi and I felt like family. Sarah took my wife and I to her desk and explained each point of our auto insurance and the cost. She was very knowledgeable about the policies I have and the needs of us. We have had State Farm insurance for 30 years and I am very happy with the results of our visit to Laci Laird’s agency. 6 stars out of 5"
We responded:
"Thank you, Larry! I'm really happy to hear that you and your wife felt so welcomed by our team. It's great to know that Sarah was able to clearly explain your insurance details and address your needs. We're proud to have been part of your insurance journey for 30 years. We appreciate your support!"